Terms + Conditions

Design

When placing an order with Page + Looker, production times will vary and can take up to 4 weeks from completion to arrive at your chosen address during busy periods. If your order is urgent, please inform me before ordering and if we can we will of course accommodate. 

Before starting on a project, I’ll ask you for a deposit payment of 50% of the amount quoted, which £200 of this is non refundable. A further 50% is required when the final designs / photoshoot images have been signed off, but before these are supplied to you or your printers. Payment terms are 14 days from the date on the invoice, you will be notified on the final day payment is required as a reminder only. In the event of a late payment you will be charged a 5% daily late payment fee, which will be calculated and sent to you the day after final payment is due.  

Page + Looker holds copyright for designs until full payment is received and cleared. I reserve the right to share pictures of your orders to advertise and promote Page + Looker.

Please remember that computer screens do not ensure a true representation of colour, therefore very slight variations may occur on the final product. If you require printed proofs these can be arranged but an additional fee will be charged and this will also effect timings on projects. 

All third party suppliers have been carefully selected to to meet my high quality standards, supplier based goods will be checked by myself before being supplied to you. However if you feel the standard doesn’t meet your expectations I will happily discuss options for reworking, but I hold no responsibility for payment of new goods.

Wording and proofs

It is your responsibility to make sure the text you supply is has no errors, if you have requested our copywriting service please review all content we supply as we cannot be held responsible for any spelling mistakes or wording errors in the designs. In the final pdf proof, sent to your chosen email address, make sure you triple check the wording and spelling. If there are any changes needed another proof 2 proofs will be sent out to you. After this time any further amendments will incur a charge which will be discussed with you prior to any amends being made.

Page + Looker cannot be held responsible for any errors that have gone unnoticed after the proofs have been approved by you. Any errors noticed after the printing process are not my responsibility and reprints will be re-costed. 

If an error is made on my part I will replace the items free of charge and deliver them as soon as possible. However in the event of your order being cancelled by yourselves I cannot refund any money once work has begun. 

Delivery

All orders will be sent to the address you supply by royal mail first class recorded delivery, requiring a signature on delivery. Please make sure the address you supply is where you will be able to sign for the package. I accept no responsibility for items lost in the post or delayed due to postal strikes or circumstances out of our control.

Wedding

When placing an order with Page + Looker, production times will vary and can take up to four weeks from completion to arrive at your chosen address during the busy wedding season. If your order is urgent, please inform me before ordering and if we can we will of course accommodate.

A 25% up front deposit is required to commence work. Once your order has been received and approved and deposit has been made, I will send you pdf proofs within ten working days. Once you have signed the proofs off, we will aim to deliver your stationery within two weeks. It is your responsibility to ensure that forms are completed, payments are made and proofs approved in good time for your own deadline. Will will endeavour to meet all deadlines set.

Page + Looker holds all copyright for designs and you must not copy or reproduce any of my designs in any way. I reserve the right to share pictures of your orders to advertise and promote Page + Looker.

Please remember that computer screens do not ensure a true representation of colour, therefore very slight variations may occur on the final product.

Wording and proofs

It is your responsibility to make sure the text you supply is has no errors and is how you want it to appear on your wedding stationery. We cannot be held responsible for any spelling mistakes or wording errors in the designs. In the final pdf proof, sent to your chosen email address, make sure you triple check the wording, layout and spelling. If there are any changes needed another proof 2 proofs will be sent out to you. After this time any further amendments will incur a charge of £15.00 per proof.

Page + Looker cannot be held responsible for any errors that have gone unnoticed after the proofs have been approved by you. Any errors noticed after the printing process are not my responsibility and reprints will be treated as a new order and charged for.

If an error is made on my part I will replace the items free of charge and deliver them as soon as possible. However in the event of an order being cancelled by yourselves I cannot refund any money once work has begun.

Delivery

All orders will be sent to the address you supply by royal mail first class recorded delivery, requiring a signature on delivery. Please make sure the address you supply is where you will be able to sign for the package, tell us if there is a specific day you would like to receive your invitations. I accept no responsibility for items lost in the post or delayed due to postal strikes or circumstances out of our control.

Bespoke wedding stationery

Normal terms & conditions apply, along with the following :-

A design fee for bespoke creations starts from just £75 up to £200 (this is non refundable) to be sent before any bespoke work begins. This fee covers the design time for bespoke invitation, save the date, standard inserts & rsvp. If you require matching ‘on the day’ stationery the design fee would increase. Before design work begins you agree to collaborate with me on a pinterest board so we have a clear idea of the look/ style/colour palette you are hoping for.

You agree to give clear and concise feedback after the first and each draft thereafter has been received. I will continue to work with the you until we reach a final design, however the number of amends must not exceed two. Any changes after this will incur an extra charge which I will discuss with you before any work continues. I reserve the right to offer the design to other clients but only after your wedding or event has taken place. Once final design has been agreed, normal printing and other prices apply.

Page + Looker will not copy or otherwise recreate another artists work.